The biggest obstacle to getting Google reviews isn’t unhappy customers — it’s friction. Every extra step between “sure, I’ll review you” and actually posting the review loses people. NFC review cards and QR codes both solve the same problem: they take a customer straight to your Google review form. But they work differently, and each has strengths.
How a QR code works
A QR code is a printed square pattern that holds a web link — in this case, your direct Google review link. The customer opens their phone camera, points it at the code, and taps the link that appears. You can print a QR code on almost anything: a counter sign, a receipt, an invoice, a business card, a table tent, a window decal.
You can make one for free in about 30 seconds with our Google review link and QR code generator, then download it as a PNG or SVG for printing.
How an NFC review card works
NFC (near-field communication) is the same technology behind tap-to-pay. An NFC review card has a tiny chip inside that’s programmed with your review link. The customer holds the top of their phone near the card and a notification pops up; one tap opens your review form. No camera, no lining anything up.
Most modern smartphones support it — recent iPhones read NFC tags in the background, and most Android phones do too, as long as NFC is switched on. Good review cards also print a QR code on the back as a backup for phones that don’t.
NFC cards: pros and cons
- Pro: fastest possible experience — a tap and they’re in.
- Pro: feels modern and a little novel, which makes customers more willing to try it.
- Pro: great for face-to-face moments, like handing it over at the end of a job.
- Con: costs more than paper — typically tens of dollars rather than cents.
- Con: a minority of phones have NFC switched off or don’t support background reading, so you need the QR backup.
- Con: has to be physically near the customer’s phone, so it doesn’t work on printed invoices or emails.
QR codes: pros and cons
- Pro: free to create and cheap to print anywhere.
- Pro: works on almost every smartphone with a camera.
- Pro: can go on receipts, invoices, signage and emails — places a card can’t.
- Con: a couple more steps than tapping, so slightly more drop-off.
- Con: some people still aren’t sure how to scan, or worry about scam QR codes.
- Con: needs decent lighting and size to scan reliably.
Which should you use?
It depends on where your customers are when you ask:
- Trades and mobile services: an NFC card you hand over at the final walkthrough, plus a QR code on the invoice.
- Salons, barbers and spas: an NFC/QR stand at the front desk or each station, where clients pay.
- Restaurants and cafés: QR table tents or a stand by the till; NFC on the counter.
- Clinics and dental offices: a stand at reception, plus a review link in the follow-up text.
- Retail: a counter stand by the payment terminal and a QR code on receipts.
For most businesses, the best answer is both: NFC for the in-person moment, QR for print, and a direct link by text for everyone. That way every customer gets the easiest option for their situation.
The card is only half of it
A review card sitting in a drawer collects nothing. The real driver of reviews is the ask — a short, genuine request at the moment of happiness. The card simply makes saying yes effortless. Pair it with an automatic review-request text after each job and you’ll catch the customers who were too busy in the moment. Our guide on how to get more Google reviews covers the full routine and the rules to follow.
Common mistakes to avoid
- Linking to your Maps listing instead of the review form. Customers then have to find the review button themselves — use the direct “write a review” link.
- Printing QR codes too small or on glossy material under bright lights, so phones struggle to scan them.
- Never testing the card. Programming errors happen; tap every card before it goes on the counter.
- Using a link shortener or redirect you don’t control. If that service shuts down, every printed card stops working.
- Hiding the stand behind the register or under a pile of flyers.
- Offering a discount for scanning. That turns a review request into an incentive, which Google doesn’t allow.
One more practical point: if you ever change your business name or move, your Google Place ID usually stays the same, so your cards and QR codes keep working. If you create a brand-new listing instead of editing the old one, though, you’ll need new cards — another reason to update your existing profile rather than starting over.
What it costs
QR codes are free to generate and cost only what you pay to print. NFC cards and stands are a one-time purchase. At Aethely, every plan includes your review link and a printable QR counter card; Growth adds an NFC review card and automatic review requests, and Pro adds a second card and a counter stand. See Google review cards for details.
Tips for better results
- Put the card or stand where customers naturally pause — at payment or checkout.
- Add a short line of text: “Enjoyed your visit? Tap or scan to leave a review.”
- Test every card and QR code with your own phone before using it.
- Train your team to mention it — a stand nobody points to gets ignored.
- Reply to the reviews you get, so customers see that reviews matter to you.
More reviews help you stand out to customers and support your Google Maps visibility. If you want the whole picture — reviews, profile and local ranking — our local SEO service puts it all together.