An AI receptionist for plumbers and HVAC companies.
In plumbing and heating, the phone rings hardest when you’re busiest — a cold snap, a burst pipe, a long weekend. A caller with water on the floor won’t leave a voicemail; they’ll call the next company. An AI receptionist answers every call, sorts emergencies from routine jobs, and texts you the details while you finish the job in front of you.
- Caller
- Homeowner in Terwillegar (number saved)
- Needs
- Furnace not igniting, house is cold
- Urgency
- High — flagged and texted to you now
- Booked
- Tomorrow 8:00 am service call
The problems we fix for plumbers & hvac
Emergency calls go to voicemail
“No heat” at 9 pm or a leak on Sunday is high-value work — and it goes to whoever answers first.
You’re quoting from under a sink
Answering the phone mid-job means bad customer experience on both ends: the person you’re with and the person calling.
Office staff cost more than you can justify
A full-time receptionist is $40,000+ a year. Most small shops can’t justify it, so the owner becomes the receptionist.
Callers ask the same five questions
Do you service my area? What do you charge for a call-out? Do you work on boilers? The AI answers these from your approved info.
What you get
- Answers every call 24/7 with your business name, and says it’s an AI
- Asks the right questions: address, problem, urgency, best callback number
- Flags emergencies like “no heat” or “water leak” and texts you immediately — and for a gas smell, tells the caller to get out and call 911 and their gas utility first
- Books routine jobs into your calendar if you use online booking
- Texts you a short summary of every call, with a link to the full transcript
Best fit: Pro — $199/mo
Pro includes 200 AI receptionist minutes a month — enough for most small plumbing and HVAC shops — plus local SEO so more of those calls come from Google. Extra minutes are $0.40.
Questions, answered.
What does it say about gas leaks?
You approve the script. For safety issues like a gas smell, it tells the caller to leave the home and call 911 and their gas utility first, then texts you right away.
Can it transfer urgent calls to my cell?
Yes. You can choose which situations get transferred and which get a text summary.
Do I keep my phone number?
Yes. You forward unanswered or after-hours calls to the AI receptionist. Nothing changes for your customers.
Ready for more calls and bookings?
Tell us a little about your business. A real person in Edmonton will get back to you within one business day.
Or call (780) 993-635214 days free · No contracts · No setup fee